Privacy Policy
Last updated: December 1, 2024
1. Introduction
Flicker Vista ("we," "our," or "us") operates the website flicker-vista.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number)
- Company information and job title
- Website usage data and preferences
- Communication preferences
- Any information you provide when contacting us
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location data
- Browser type and version
- Operating system information
- Pages visited and time spent on our website
- Referring website information
- Device information
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our Service
- To respond to your inquiries and provide customer support
- To send you newsletters and marketing communications (with your consent)
- To improve our website and services
- To analyze website usage and trends
- To comply with legal obligations
- To protect our legitimate business interests
4. Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your data for specific purposes
- Contract: When processing is necessary for a contract we have with you
- Legal Obligation: When we must process your data to comply with the law
- Legitimate Interests: When processing is necessary for our legitimate business interests
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, privacy, safety, or property
- With trusted service providers who assist us in operating our website (under strict confidentiality agreements)
- In connection with a merger, acquisition, or sale of assets (with prior notice to you)
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Our cookie policy explains:
- What cookies we use and why
- How to manage your cookie preferences
- The difference between essential and non-essential cookies
You can control cookie settings through our cookie management tool or your browser settings. Please see our Cookie Policy for detailed information.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
- Contact information: Until you unsubscribe or request deletion
- Website usage data: Up to 2 years for analytics purposes
- Customer service communications: Up to 3 years
- Legal compliance data: As required by applicable law
8. Your Rights Under UK GDPR
As a data subject, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
- Secure hosting and infrastructure
10. International Data Transfers
Your personal information is primarily processed within the United Kingdom. If we need to transfer your data outside the UK, we will ensure appropriate safeguards are in place, such as:
- Adequacy decisions by the UK government
- Standard contractual clauses
- Binding corporate rules
- Your explicit consent
11. Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "last updated" date
- Sending you an email notification for significant changes
- Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
Phone: +44(0)331620136
Address:
Flicker Vista
6 King Road North Reecetown
W6 7PR, United Kingdom
14. Supervisory Authority
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk